Thank you for choosing our handcrafted terracotta utensils! Here’s an overview of our shipping policy to ensure a smooth and enjoyable shopping experience:

Order Processing:
– Once your order is confirmed, we aim to process and dispatch it within 1-2 business days. This excludes weekends and public holidays.
– Custom or personalized items may require additional processing time, and we will communicate any delays promptly.

Shipping Options:
– We offer both domestic and international shipping options.
– For domestic orders within India, choose between standard and expedited shipping during checkout. Standard delivery generally takes 5-7 business days, while expedited shipping ensures a quicker arrival within 2-3 business days.
– International shipping times vary based on the destination. Estimated delivery times will be provided during the checkout process.

Shipping Costs:
– Shipping costs are calculated based on the weight of your order and the selected shipping method.
– Domestic shipping within India may have different rates for standard and expedited options.
– International shipping costs include standard rates and any applicable customs duties or taxes, which are the responsibility of the customer.
– Shipping will be done from Jaipur ( Rajasthan) Location and shipping costs may be change depend upon delivery location, So within Rajasthan Location Shipping will be free if order amount is above Rs 2500/-, but out of Rajasthan location shipping cost will be bear by customer only irrespective of order amount.

Order Tracking:
– Once your order is dispatched, you will receive a shipping confirmation email containing tracking information. Use this information to track the progress of your order until it reaches your doorstep.

Customs and Duties:
– For international orders, please be aware that customs duties or taxes may apply. These charges are determined by the destination country’s customs office and are the responsibility of the customer.

Shipping Partners:
– We partner with reliable courier services to ensure the safe and timely delivery of your terracotta utensils. Details of the shipping carrier will be provided in the shipping confirmation email.

Delivery Address:
– Ensure that your delivery address is accurate and complete to avoid any shipping issues. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.

If you have any questions or need further assistance regarding shipping, feel free to contact our customer support team. We appreciate your support and hope our terracotta utensils bring joy and functionality to your kitchen!